1jj4 Privacy Policy
Your Data, Your Rights

Introduction & Scope

This Privacy Policy sets out how 1jj4 (referred to throughout this document as "1jj4", "we", "us", or "our") collects, uses, stores, discloses, and protects the personal information of individuals who register for and use the 1jj4 online betting and casino platform, accessible at 1jj4.pro.

This policy applies to all personal data processed in connection with your use of 1jj4 — whether you are browsing the platform as a visitor, completing the registration process, depositing funds via JazzCash or EasyPaisa, placing a cricket bet on a PSL fixture, playing slots or live casino games, or contacting our support team.

By registering a 1jj4 account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this policy, you should not create or continue to use a 1jj4 account.

Data We Collect

1jj4 collects personal data from you through several channels — directly when you provide it during registration or account management, automatically when you use the platform, and occasionally from third-party verification and payment service providers. The categories of personal data we collect are as follows:

1jj4 does not collect or process any special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers — except where expressly required by applicable law or regulatory obligations.

How We Use Your Data

1jj4 uses your personal data for the following purposes. Each purpose is tied to a specific legal basis for processing, which is set out in Section 04 below.

• Account Creation & Management: Processing your registration, verifying your identity and age (21+ requirement), managing your PKR wallet, and maintaining accurate account records.
• Transaction Processing: Facilitating deposits via JazzCash, EasyPaisa, HBL, and other accepted payment methods; processing withdrawals; and maintaining a transaction history for your records and ours.
• Platform Operation: Delivering cricket betting markets, live casino games, slots, and all other 1jj4 products to you in a functional and personalised manner.
• Customer Support: Responding to your enquiries, resolving disputes, processing complaints, and maintaining records of communications for quality assurance and training.
• Legal & Regulatory Compliance: Fulfilling anti-money-laundering (AML) obligations, know-your-customer (KYC) requirements, fraud prevention screening, and any reporting obligations imposed by applicable law or our regulatory licence.
• Responsible Gaming: Monitoring your gaming activity to identify potential problem gambling indicators, enforcing deposit limits and self-exclusion requests, and providing appropriate support resources where necessary.
• Marketing Communications: Sending you promotions, bonus offers, and platform updates via email or SMS — but only where you have opted in to receive such communications. You may withdraw consent at any time via your account settings.
• Platform Security: Detecting and preventing fraudulent activity, multiple account creation, bonus abuse, money laundering, and unauthorised access attempts.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and product offering of the 1jj4 platform.

Legal Basis for Processing

1jj4 processes your personal data under the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions agreement — including account management, bet settlement, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements — including AML screening, KYC verification, transaction record-keeping, and fraud reporting.
• Legitimate Interests: Processing conducted in pursuit of 1jj4's legitimate business interests where those interests are not overridden by your fundamental rights — including platform security monitoring, responsible gaming oversight, and aggregated analytics for platform improvement.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of direct marketing communications. You may withdraw your consent at any time, and withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

Where 1jj4 relies on legitimate interests as the legal basis for processing, we have assessed that those interests are proportionate, that the processing does not unduly infringe upon your privacy rights, and that appropriate safeguards are in place.

Data Sharing & Third Parties

1jj4 does not sell your personal data to any third party. We may share your personal information with the following categories of recipients, strictly for the purposes described in this policy:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, card processing networks, and bank transfer facilitators — to process your deposits and withdrawals. These providers receive only the minimum data necessary to complete the transaction.
• Identity Verification Partners: Third-party KYC and AML screening providers engaged to verify your identity documents and conduct fraud and sanctions screening as required by our regulatory obligations.
• Platform Technology Providers: Game software suppliers, live casino studios, sportsbook data feed providers, and platform infrastructure partners who process data on 1jj4's behalf under strict contractual data processing agreements.
• Regulatory & Law Enforcement Authorities: Relevant regulatory bodies, financial intelligence units, or law enforcement agencies, where 1jj4 is legally required or compelled to disclose information.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, where disclosure is necessary in the course of obtaining professional advice.

All third-party service providers who process personal data on 1jj4's behalf are required to implement appropriate technical and organisational security measures and to process your data only in accordance with 1jj4's documented instructions.

Cookies & Tracking Technologies

1jj4 uses cookies and similar tracking technologies to operate the platform effectively, remember your session preferences, and analyse how players interact with the site. The following categories of cookies are used:

Essential and security cookies cannot be disabled as they are strictly necessary for the platform to function securely. You may manage functional and analytics cookie preferences via the Cookie Settings panel accessible from the platform footer. Note that disabling certain functional cookies may affect your gaming experience.

1jj4 does not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with external advertising networks.

Data Retention

1jj4 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. The following retention periods apply as a general guide:

• Account & Identity Data: Retained for the duration of your active account, plus a minimum of 5 years following permanent account closure, in line with standard AML record-keeping requirements.
• Financial Transaction Data: Retained for a minimum of 5 years from the date of each transaction, as required by applicable financial regulations.
• Gaming & Betting History: Retained for a minimum of 3 years from the date of each transaction. Extended retention may apply where an active dispute or investigation is ongoing.
• Customer Support Communications: Retained for 2 years from the date of the last communication, unless the communication relates to a dispute or regulatory matter, in which case it is retained for the full AML retention period.
• Marketing Preferences: Retained for the duration of your active account. Following account closure, opt-in records are retained for 12 months to manage unsubscribe requests.
• Technical & Log Data: Retained for up to 12 months from the date of collection, subject to extension where security investigations are active.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction. Where anonymisation is not technically feasible, data is pseudonymised and access restricted.

Your Privacy Rights

As a 1jj4 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 1jj4 support team via live chat or by email at [email protected]. We will respond to verified requests within 30 days.

Data Security

1jj4 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include:

• Encryption in Transit: All data transmitted between your device and the 1jj4 platform is encrypted using TLS (Transport Layer Security) 1.2 or higher. Look for the padlock icon in your browser address bar when using 1jj4.pro.
• Encryption at Rest: Sensitive personal data — including identity documents and financial data — is encrypted at rest using AES-256 encryption on 1jj4 servers.
• Access Controls: Access to personal data within 1jj4's systems is restricted on a strict need-to-know basis. All internal access events are logged and monitored for anomalies.
• Two-Factor Authentication: 1jj4 offers two-factor authentication (2FA) to all registered players. Enabling 2FA is strongly recommended and provides a significant additional layer of account security.
• Regular Security Audits: The 1jj4 platform undergoes periodic security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Staff Training: All 1jj4 staff with access to personal data undergo regular data protection and security awareness training.

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, 1jj4 will notify affected players without undue delay via the email address registered to your account, and will take immediate steps to contain and remediate the breach.

Minors & Age Verification

1j j4 strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect personal data from anyone under 21 years of age. Age verification is a mandatory step in the 1jj4 registration and KYC process, and accounts that cannot be verified as belonging to a player aged 21 or above will be suspended pending further review.

If 1jj4 becomes aware that personal data has been collected from a minor — whether through a fraudulent registration or any other means — that data will be permanently deleted from our systems and the associated account will be permanently closed. Any funds deposited will be handled in accordance with applicable regulatory guidance.

Changes to This Policy

1jj4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. The "Last Updated" date at the top of this page will be revised whenever a material change is made.

Where a change is material — meaning it significantly affects how we collect, use, or share your personal data — 1jj4 will notify registered players via email at least 14 days before the change takes effect. Continued use of the 1jj4 platform after the effective date of a revised policy constitutes your acceptance of the updated terms.

We encourage all players to review this Privacy Policy periodically so that you remain informed about how 1jj4 handles your personal information. Previous versions of this policy are available on request by contacting our support team.

Contact & Data Requests

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 1jj4 holds about you, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly on the 1jj4 platform — the fastest way to reach us for urgent queries.
• Email: [email protected] — for formal data access, rectification, deletion, or portability requests. Please include your registered username and a brief description of your request.

1jj4 aims to respond to all privacy-related requests within 30 calendar days of receipt. Complex requests may require an extension of up to a further 60 days, in which case we will inform you of the extension and the reasons for it within the initial 30-day window.

To protect your privacy and prevent unauthorised data access, all requests must be submitted from the email address registered to your 1jj4 account. We may request additional verification where the identity of the requestor cannot be confirmed with reasonable certainty.